Dan is the founder of the NZBCA and former EGM of Planit Software Testing NZ. He has over 30 years experience in IT and 20 in consulting. His specialism is scaling professional services firms’ business activities and operations effectively whilst focusing on people experience and career management. He can provide consultancy to NZBCA members on the following

•  Increasing efficiency in the organisation

•  End-to-end Organisational assessment for consultancies

• Leadership team assessment

• Organisational Restructure

• Effective resourcing

Shane has been involved in the QA Industry for over 25 years, initially specializing in Test Automation and Performance testing. In 2004 he co-founded Qual IT Solutions with Jon McPhee which over t18 years grew to a headcount approaching 300. His main focus was Sales and Client engagement, and was also involved with Business Planning/Strategy. Qual IT was acquired by Planit (NRI) in 2022, after which he was appointed Country Manager (EGM) for the combined enterprise, with a focus on integrating the two organizations.  Currently enjoying some time off Shane is involved with the NZ Business Mentors and other community work.  He can provide advice in the following areas:

• Sales/Client Engagement

• Growth/Scale Strategy

• Business Planning

• Operational Review/Improvement 

• Leadership

Andrew is an Auckland based Business Coach and Consultant.  He has been working in leadership roles in New Zealand B2B Services for over twenty years.  This has included Project Consulting and Resourcing (Simpl, LPS), Product Implementation Consulting (Simpl, Skills Group), Training  (SoftEd, IMNZ, e-Tec, Simpl) and Corporate L&D Consulting (Skills Group).

Areas of speciality to support NZBCA members are:

• Strategy development

• Acquisitions - buying or getting ready to sell

• Product reviews and product strategy

• Sales strategies, teams, RFP/Tenders

• Business turnaround

• General business coaching

Mark Sloan has served as a CEO, COO, and in various Senior Leadership positions. He has led startups, executed for private equity, and built and transformed large P&Ls.   Sloan’s career includes:  founding three consulting and professional services companies; building a $400M professional services business at Convergys, advising a PE backed professional services group leading to $100m in growth; and over ten years consulting at Accenture where he led a number of innovative and entrepreneurial initiatives.  He is a frequent speaker at professional services industry events. 

He can provide guidance in the following areas 

• Defining the Professional Services Strategy

• Accelerating Services Sale

• Optimizing Billable Utilization (Resource Management)

• PSA Tool Selection / Implementation / Optimization

• Consulting Soft Skills Training

Jill has extensive experience spanning 30 years in the ICT industry. She was a co-owner of a software development and consultancy company in the UK, before shifting focus to people management for the current stage of her career. Jill recognises that people are the cornerstones of consultancy and has a people-first approach to business, whilst appreciating the commercial and practical realities. Jill has been working predominantly in the People and Culture domain for the last 15 years, she is currently a Chief People Officer, and can provide consultancy to NZBCA members on a range of HR domains, such as:

• Organisational Development

• Policy and Process Design

• HR Administration and Compliance

• Remuneration and Rewards

• HR Systems and Technology

• Attraction, Recruitment and Selection

Founder of Digital Pivot, a seasoned Professional Services leader with a rich history of senior roles in Digital Transformation, Outsourcing, and Business Change leadership. As a Design Thinking Practitioner and Principal Consultant, Doug brings over 25 years of proven expertise and intellectual property.

Doug provides business advisory to IT Service and Consulting Providers who are dissatisfied with their current business performance, helping them protect, pivot, and scale in the face of rapidly changing digital markets.

His specialised fractional consultancy services include:

• Portfolio Performance Remediation: Identifying and addressing underperforming areas to unlock growth potential.

• Rapid Prototyping with Design Thinking: Pivot into new markets, increase success rate and lower the cost of new solution development.

• Offering Re-Development: Redefining services to better align with emerging market demands with compelling disruptive insights.

• Partner & Sales Enablement Programs: Unlocking the network effect of partner ecosystems to drive growth. 

• Post-Merger Integration: Integrate newly acquired business portfolios, ensuring a unified GTM strategy driving cross sell and upsell opportunities.

Doug is  professional services advisor with 20 years' experience of consulting in the enterprise IT sector. He believes that, in a professional services industry, people make the difference. He helps IT services professionals improve their consulting skills to achieve better results, individually and within their organisations. He has a strong focus on driving behavioural change through coaching and applied technology. I can advise on

• Professional services consulting

• Work estimating & scheduling

• Proposal Writing

• Responding to RFPs

• Developing Statements of Work

Andrew is a growth-orientated CFO with a 20-year career driving business expansion through effective financial and operational strategy, systems integration, and leading teams through major organisational change and M&A activities. Andrew is passionate about seeing businesses succeed, known for being professional, yet relatable and known for helping businesses step outside their comfort zone.

Andrew can advise on a range of financial best practices for consultancies.

Lisa is an IT&S Commercial Contract Specialist & Consultant with over 25 years’ experience in the IT&S industry, working exclusively in the Commercial Contract space for the past 12 years.  She specialises in contract reviews, drafting, and negotiation, providing commercial advice, and can also assist with tender / proposal preparation and reviews.

Lisa can assist with review, drafting and negotiation of the following agreement types:    

• Master / Support Services Agreements (including Managed Services)

• Consultancy / Staff Augmentation Services Agreements

• Standard T&Cs or purchase order terms.

• Subcontractor Agreements (including back-to-back T&Cs with head contracts)

• Partnering / Teaming Agreements / MOUs / NDAs

• Software Licenses / SaaS / Reseller Agreements

• Tenders / Panel Agreements